Establishing a code of ethics, standards, and practices and accreditation for the spa and wellness industry within a specific country, region, or association is an important, valuable idea. It is what consumers want and what lifts our industry to a more professional level. Above all, uniform standards assure safety.
But the idea of universal standard and practices or accreditation just doesn’t seem feasible—or even desirable. Cultural and regional customs vary widely around the world, and what may be an agreed-upon practice in China may be unacceptable to people living in the UK. Ask yourself: Is there any other industry that has achieved 100-percent agreement across all countries? Alas, not even the UN has been able to accomplish that.
However, establishing standards and practices continues to be a key issue for the spa and wellness industry, according to annual surveys of delegates that attend the Global Spa & Wellness Summit (GSWS). While it is not within the GSWS mission to be actively involved in creating standards and practices, or monitoring them, we believe that being a hub for standards developed by various entities can be extremely useful. And by sharing the various standards that have been established around the world, it is likely that we will all help emerging sectors achieve more professional practices faster.
With this in mind, the GSWS has set up a new hub. Please check out the sections below, and send us any links that you feel are missing from this starter list. We want to aggregate information from a variety of sources and points of view and welcome your suggestions!
- Various country, association and accreditation entities that promote industry standards/practices/codes
- Companies that monitor practices and/or do mystery shopping
- Award programs that require specific criteria for evaluation
While we realize not all of this information is currently available online, nor is everyone willing to share their lists, it is our hope that in the spirit of the GSWS tagline-“Joining Together. Shaping the Future.”-we will begin to see more transparency, as we all recognize that quality spa and wellness experiences are in everyone’s best interests.
Share your thoughts or send us a link for the new hub by leaving a comment.
The GSWS Team
We’d like to extend a special thank you to Lucie Brosseau, president and CEO of Alliance Spa Relais Sante, Canada, and a regular Summit attendee. Lucie first suggested that the GSWS help spread the message and provided the impetus to launch the hub. She has worked tirelessly in Canada to promote standards and practices.
The Oberoi, Gurgaon will host the 2013 Global Spa & Wellness Summit, which will be held in New Delhi, India, October 5-7. In case, you missed the story read more.