What are you wearing?

Posted on Thursday, June 12th, 2014, by Susie Ellis | Leave a Comment

Dear Colleagues,

In the spirit of this year’s Summit theme of “>>Fast Forward”, technology will play a central role on the agenda.  We will be hearing about the impact of technology on everything from architecture to retail to real estate to brain science!  No matter your particular interest, chances are technology is a big part of your work and your life.

And that’s part of the conversation we’re going to have this year.  And we need your help to bring this to life. Continue reading

Morocco 2014: Issue 11: High Tech Can Still Be High Touch

Posted on Friday, June 6th, 2014, by Alexandra Plessier | Leave a Comment

By Frank Pitsikalis, founder & CEO, ResortSuite, a leading provider of integrated, guest-centric hospitality and leisure management technologies.

Wearable Wellness: As more and more people look to embrace back-to-basics wellness by eating less-processed food, leading an active lifestyle and seeking leisure time that nurtures the mind, body and spirit, they are also moving forward adopting technology that makes wellness a focal point of their day-to-day lives. Wearable technology and apps and the use of gamification that overlays competitive or community mechanisms to get people more engaged in meeting their health goals, has been a huge trend over the past couple of years. There is a new understanding that technology used in simple and unobtrusive ways can be a very powerful thing in shaping our behavior. It can motivate us to reach small, incremental daily goals that, when added together, can have a huge impact on our overall wellness. Continue reading

Morocco 2014: Issue 10: Moroccan Spa Inspirations

Posted on Thursday, May 22nd, 2014, by Cassandra Cavanah | Leave a Comment







2014 GSWS Co-Chairs Anna Bjurstram and Neil Jacobs, both of Six Senses Hotels Resorts Spas, share a couple of Morocco’s unique spa traditions..

Morocco is an inspirational venue for this year’s Summit, and we’re thrilled to be co-chairs of the agenda committee that is creating the program and curating speakers and presenters. We have done quite a bit of work in Morocco and find it to be an amazing country with a unique contribution to the wider spa and wellness world. We believe Africa in general, and Morocco in particular, is an integral part of our world’s future and knowing more about its unique heritage will help our industry Fast Forward (this year’s Summit theme). Continue reading

Morocco 2014: Issue 9: Selling “Wellness”? Words Matter.

Posted on Friday, May 9th, 2014, by Cassandra Cavanah | Leave a Comment


Whether you’re talking about wellness tourism or simply using the term “wellness” to define what your spa or business does, you probably want to think carefully about what the term actually means to your customers. Recently, 24 tourism experts in both government and business gathered at a roundtable event in London (hosted by our Global Wellness Tourism Congress team) to chart a course for the wellness tourism sector – much of their discussions apply across all “wellness” businesses, so we distilled some key points to share with you. Continue reading

Prepare to be shocked

Posted on Wednesday, May 7th, 2014, by Susie Ellis | Leave a Comment

Dr. Kjell Nordström is going to jolt us – in a good way I hope – but jolt us nonetheless.  He is known as the “enfant terrible” of business and the future.  Our agenda committee has done its research:  Neil Jacobs has heard Kjell speak and was wowed, Anna Bjurstam (a fellow Swede) met with Kjell personally, and I have been dazzled by digging into his online persona and learning what others have written about him.

I have watched interviews where he is wearing glasses that are different, outfits thatKN are different and he has a hairstyle that is different.  He uses his Scandinavian accent to tell it like it is – and part of his message is “be different!”  His words are at the same time memorable as well as at times x-rated.

Right now I am in the middle of his book, Funky Business Forever and have already learned a few things that have jolted me into action. (Did you notice my more dynamic subject line?)  The photo on the left is a picture of Kjell and his co-author for Funky Business Forever, Jonas Ridderstråle.  I can’t wait to meet him – and I do mean meet him…as will everyone at the Summit.  Yes, he will speak.  Yes, he will be doing a workshop.  And yes we get to explore the spa and wellness world through his eyes.  He even asked us to send him information about our industry so that he can get up to speed.  So we packed a box with all of our research among other things and now I picture him reading everything on his summer vacation.  (Ok, that might be a stretch.)

At any rate, whether you come to the Summit or not, I wanted our circle of VIPs to benefit from this top European thinker who will be taking our theme, “Fast Forward” and adding his enlightened spin.

To help get you in the mood, I have put together some links you should find both interesting and entertaining.  One of my favorite Kjell Nordström quotes is on the importance of innovation:  “…innovation creates temporary monopolies which allow you to print money.” Ha – talk about summing it up! Continue reading

Morocco 2014: Issue 8: Marketing in 2014: Customers. Dreams. Stories. OR: Let’s Get Back to Basics

Posted on Friday, April 25th, 2014, by Mia Kyricos | 3 Comments








How fast does your world move these days?  Have you found yourself questioning how to keep up, or how to maximize the limited hours in your day?  For me, it’s a constant juggle to prioritize the important things in my life – health, family and friends – over the urgent realities, such as work and the ever present bottom-line. Continue reading